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Comprehensive Pediatrics

Notice for Patients using United Healthcare or Oxford Insurance

Read the letter from our CEO

Read, Sign & Mail Letter #2

Read, Sign & Mail Letter #3

Read, Sign & Mail Letter #4

Express Your Concerns by Telephone (in additional to signing and sending letters)

Ms. Roxanne Thomas's office is the office for the Bureau of Managed Care at the New York State Department of Health. You can call that office and ask to speak with a representative that helps with problems related to United Health Care Community Plan, United Health Care, United Health Care's The Empire Plan and Oxford Health Plans. EXPRESS YOUR CONCERNS. That is your right. Call 1-800-206-8125

We have received a call from that office that they have received our letter of concern and have escalated it from the local NYC office to the Albany office. This is a very good sign. Call them and express your concerns.

Call 1-800-206-8125

United Health Care Community Plan members can express your concerns directly by calling United Health Care Community Plan at 1-800-493-4647. Simply state you want to file a complaint with them, against them! See if you can get your call escalated to their Medical Director's office. We have been told that the Chief Medical Director for the plan is Dr. Joseph Chiarella.

Express your concerns...

You may also ask for Randy Blum, who is the Vice President of NY Network Management at the same number.

You may also ask for Adam Stachelek at 212-216-6812 to express your concerns.

You may also wish to contact Brad Powell, Manager, NY Provider Relations, United Health Care at 212-898-3220.

United Health Care members may express their concerns by calling 1-866-633-2446. Simply state that you want to file a complaint with them, against them! See if you can get your call escalated to their Medical Director's office.

Express your concerns...

You may also ask for Randy Blum, who is the Vice President of NY Network Management at the same number.

You may also ask for Adam Stachelek at 212-216-6812 to express your concerns.

You may also wish to contact Brad Powell, Manager, NY Provider Relations, United Health Care at 212-898-3220.

Oxford members may express their concerns by calling 1-800-444-6222. Simply state that you want to file a complaint with them, against them! See if you can get your call escalated to their Medical Director's office.

Express your concerns...

You may also ask for Randy Blum, who is the Vice President of NY Network Management at the same number.

You may also ask for Adam Stachelek at 212-216-6812 to express your concerns.

You may also wish to contact Brad Powell, Manager, NY Provider Relations, United Health Care at 212-898-3220.

Empire Plan (United Health Care's The Empire Plan) members may express their concerns by calling 1-877-769-7447. Simply state that you want to file a complaint with them, against them! See if you can get your call escalated to their Medical Director's office.

CHANGE INSURANCE? IT'S YOUR RIGHT! READ THIS TOO!

Our offices participate in 99% of the medical insurance coverage programs available to you.

United Health Care Community Plan members are eligible to switch plans to:

  • Fidelis Contact our dedicated representative Maria Mielczarek at 347-752-3756. Maria will assist you with an easy transition to Fidelis, or you may wish to call Fidelis directly at 888-343-3547. We recommend you speak with Maria for a smooth transition.
  • Empire Blue Cross Blue Shield Health Plus        800-300-8181
  • Metro Plus Health Plan        800-303-9626
  • HIP/Emblem Health        888-432-8026
  • Health First        888-542-3812

United Health Care, The Empire Plan and Oxford Contact your human resources or benefits department at your place of employment. You may wish to express to them your concerns regarding the practice's disenrollment from United Health Care, The Empire Plan and Oxford. You are eligible to switch plans, if available through your employer or if you are on an individual or family policy not connected to your employment/employer. You may elect to change plans to:

  • Aetna       888-632-3862       follow prompts to member services
  • Blue Cross/Shield        844-305-6963        follow prompts
  • CIGNA        800-433-5768        follow prompts
  • GHI/EMBLEM        212-501-4444        follow prompts
  • HIP/Emblem Health        800-447-8255        follow prompts
  • Magna Care        800-235-7267        follow prompts
  • Oscar (effective 1/2017)        855-672-1344        follow prompts